PRODUCT POLICY

Branded Items

We source kitchenware products from reputable brands that produce top quality, durable and highly functional kitchenware. Our product offering include cookware, bakeware, cooking utensils, bar and glassware, disposables, knives, cutlery, dinnerware, cleaning tools, linens and kitchen accessories.

Generic / Unbranded Items

Some of our unbranded kitchenware products are listed as generic. That is; we do not have a specific manufacturer’s name associated with the products. The products are sourced from a variety of suppliers according to price and availability so as to quickly and properly accommodate your needs. Nevertheless, the products are of good quality, durable and highly functional. We do our best in updating our site with any changes in the products and there may be occasions where there is a slight variance in the look and feel of the product due to a change in suppliers. However, the intended use of the product will remain the same. Kindly contact our customer service for any reservation concerning this.

Image Color Policy

Our Product Images Department ensure we portray the colour of a product as correctly as possible. Conversely, depending on your device settings, the colour of an item may appear different than the actual image. We cannot guarantee the accuracy of the colour displayed on your device.

Certain types of products, such as kitchen linens, are subject to variations inherent in their manufacturing process. If you are trying to match an existing product in your possession, please contact us and we will help you out with your request to the best of our ability.

Image Policy

We do our best to provide the most accurate images of our products as much as possible. However, some product images prove difficult or impossible to obtain. Examples are glittering and transparent products. In these cases, we will use the closest representative image we can find for the product. These representative, illustrative images may show optional accessories or features, or may be an image of a similar product.

We therefore recommend that you carefully read the product description and other related product details before placing your order. If you have any questions or concerns about a product after reading the description, please contact us.